We value your privacy

We use cookies to personalise your experience, analyse usage, and power chat support. You can change your choices anytime.

How can we help today?

Search our bilingual knowledge base, follow step-by-step guides, or contact the support team if you need extra help.

Popular topics

Frequently asked questions

Getting Started
Learn the basics of using our tutoring platform
Account Management
Manage your profile, settings, and account security
Sessions & Booking
How to book, join, and manage your tutoring sessions
Payment & Billing
Payment methods, invoices, and refund policies
Technical Troubleshooting
Resolve common technical issues and errors
Help us fix it fast
Pick the Bug Report topic, add reproduction steps, and attach logs or screenshots when possible.
Suggest an improvement
Share the problem, who it affects, and the experience that would make a difference.

Send a message to our support team

Share as much detail as possible so we can resolve your issue quickly.

Need more help?